SurveyOptic Documentation
Popular topics
TemplatesCustom HeaderLogic EditorTesting your Survey
Getting started
New to SurveyOptic, or need a refresher? Start here...
Building a Survey
Building an effective survey leads to insightful outcomes. Learn to add questions, messaging and use our suite of testing tools.
Introduction
Next steps
Response management
Tools for real-time survey management information and taking actions on responses.
Introduction
Reporting
Learn the reporting tools to start exploring your data and find key insights.
Introduction
Library
Our library of documentation is continually expanding. If you can't find what you're looking for, please let us know using the chat, or drop us an email.
Overviews
Explainers
How To...
- Archiving
- Advanced Export
- Blocked words
- Common actions in the Responses Page
- Create a Survey, add Questions and Publish
- Custom Header
- Data Erasure
- Delete surveys under a template
- Email deliverability
- Email Invite Survey
- End of Survey Review
- Exit logic
- HTML in the question editor
- Hyperlinking in Surveys
- Include a QR code in a survey email
- Logic Editor
- Organise your surveys
- Privacy Page
- Re-open a survey and submit a response
- Re-using questions, sections and surveys
- Reversion and version control
- Status Page
- Status Page (consultations)
- Substitutions logic
- Take actions on individual responses
- Testing your Survey
- Thank You Page
- Understand and explore reporting
- User Management
What's new
See the latest features and improvements in the SurveyOptic release notes.
Service status
We use a third-party service to monitor the status of our systems. You can check the status of our services at any time by visiting our status page: status.socialoptic.com