15+ years experience in managing complex, mission-critical surveys, from team diagnostics to national consultations.
Professional Services from SocialOptic
From fully managed solutions to on-demand expertise at specific points in the project life cycle, we operate as members of your extended team to accelerate your projects and apply our experience to reduce your risks.
Working with SocialOptic gives you...
Experienced guidance
UK-based team with 15 years of experience across a wide range of industries.
Custom strategies
Collaborative approach leads to a tailored outcome that suits your organisation.
Lifecycle support
Comprehensive backing at every stage, from design to delivery.
Real-time reporting
Gain immediate access to data and summary reports.
Rapid insight generation
Actionable insights that you can apply.
Expert team
A multi-disciplinary team with sector-specific expertise and experience.
Informed decisions
Make data-driven choices with real-time management information and constructive challenge.
Continual improvement
Closed-loop OODA & PDCA quality assurance processes for high quality outcomes.
Our expertise and experience
- Employee insights – engagement and employer brand.
- Customer experience, customer satisfaction and feedback.
- Supplier engagement – registration and compliance reporting.
- Market surveillance – data collection, reporting and analysis.
- Digital Service Design – registration, data collection and validation.
- Diagnostics – culture diagnostics, closed cultures, compliance and assessments.
- Patient surveys – PROMS, PREMS, HRQoL and condition-Specific Outcome Measures.
- Public consultations – evidence-based policy support and citizen engagement.
- Event and training evaluation and feedback.
Flexible support for your projects
Fully managed solutions: SocialOptic takes care of the whole process for you, based on your project requirements, budget and timescale, delivering surveys-as-a-service.
Self-service platform: Use the SurveyOptic platform to manage the fully survey life-cycle with a wide range of on-demand training resources and the exceptional support team.
On-demand: Mix and match as you need. Leverage your in-house skills and expertise and augment them with the SocialOptic team when you need additional capacity or expertise.