SurveyOptic from SocialOptic

SurveyOptic is an intuitive platform for capturing data, opinions and feedback. Use surveys, consultations and assessments, and understand your results in real-time with the powerful analytics features to deliver value to your organisation.

Trusted by leading organisations and bodies, our experts will springboard your team, with options ranging from responsive product support to complex problem solving and fully managed end-to-end projects.

SurveyOptic Use Cases

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Employees

  • Employee Experience Surveys

    Reduce staff turnover and unleash the true potential of your staff with our Survey tool. Give your employees a voice and uncover deep insight into their experience to learn what is holding your organisation back, with analysis that identifies opportunities to improve your business.

  • Skills & Training Needs Analysis

    Automated assessments and record keeping, segment analysis, and before/after comparison.

  • 360 Degree Feedback

    A 360 solution that is tailored to your specific needs and automatically takes care of managing the roll-out and reporting, with a central dashboard to show progress and results.

  • Pulse Surveys

    Find out what you want fast. Using targeted pulse surveys that produce rapid results and insightful trends with repeated deployment.

  • Think Like Your Employees

    Deep dive into the minds of your people, making use of our extensive experience in customer satisfaction and employee engagement to build effective, insightful surveys.

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The Public

  • Consultations and Public Engagement

    Understand the views and opinions surrounding specific topics and policy. Efficient, safe and secure collection of sensitive data for group sand populations.

  • Stakeholder Research

    Discover how your organisation is perceived, how effective your communications are and how your stakeholders’ priorities are changing.

  • Feedback Management

    Securely receive, track and process feedback and manage responses, together with real-time dashboards.

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Service User Engagement

  • Service User Experience

    Understand the experience journey of your service users. Effectively comply with regulations and identify key trends and stand out cases to improve service levels.

  • Diagnostic Report Generation

    Facilitate instant custom report generation at scale, based on assessments. Send personalised reports to employees, patients and customers with no labour-intensive management.

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Business Management

  • Supplier Assessment

    Automate supplier screening and assessment. Automatically send assessment questionnaires to suppliers, covering data collection and compliance assessment. SurveyOptic manages follow up and automatic recertification, and notification of changes and non-compliance.

  • Compliance & Risk Assessments

    Automated risk assessment and organisational risk register, for PIA, DPIA and other key assessments. Complete with approvals management and automated review cycle.

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Consulting and Assessments

  • Assessments & Testing

    Save time by evaluating respondents using the SurveyOptic rules-based scoring engine. Use your own criteria or let SurveyOptic learn your process.

  • Diagnostic Report Generation

    Facilitate instant custom report generation at scale, based on assessments. Send personalised reports to employees, patients and customers with no labour-intensive management.

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Customers

  • Customer Satisfaction

    Measure the effectiveness of your delivery, improve customer retention and measure the benefits of your product or service. From NPS to full research and assessment.

  • Lead Generation

    Generate fully qualified leads and gather market insight, while improving the reputation and visibility of your brand.

  • Market Research

    Understand customer needs and perceptions, feature and purchasing preferences, and improve your product/market fit.

  • Think Like Your Customers

    Understand your customers, in their own words, use our extensive experience in customer research and customer experience to build surveys that will give you a competitive edge.

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Request a demo today!

We’d love to show you how SurveyOptic can take your organisation to the next level.

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SurveyOptic Features

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  • Blazingly fast
  • Powerfully flexible
  • Incredibly secure
  • Highly accessible and available
  • Private and confidential
  • Environmentally and socially responsible
Find out more