SocialOptic

The enterprise-grade survey and assessment platform for organisations that need to understand their staff, customers and suppliers.

Employee Engagement Surveys

Reduce staff turnover and unleash the true potential of your staff with our Survey tool. Uncover deep insight into what is holding your organisation back, with analysis that identifies opportunities to improve your business.

N

Skills & Training Needs Analysis

Automated assessments and record keeping, segment analysis and before/after comparison.

U

Assessments, Diagnostics & Testing

Automated assessments, with the SurveyOptic rules-based or machine-learning scoring engine and automated reports, diagnostics and record keeping.

360 Degree Feedback

A 360 solution that is tailored to your specific needs and automatically takes care of managing the roll-out and reporting, with a central dashboard to show progress and results.

Customer Satisfaction

Measure the effectiveness of your delivery, improve customer retention and measure the benefits of your product or service. From NPS to full research and assessment.

Lead Generation

Generate fully qualified leads and gather market insight, while improving your brands reputation and visibility.

Market Research

Understand customer needs and perceptions, feature and purchasing preferences, and improve your product/market fit.

Compliance & Risk Assessments

Automated risk assessment and organisational risk register, for PIA, DPIA and other key assessments, complete with approvals management and automated review cycle.

SurveyOptic is an intuitive and easy to use platform for delivering questionnaires, assessments and polls for organisations involved in research, consultations, feedback and impact assessments.

It offers automated, proactive follow-up, to ensure high completion rates, and generates customisable, branded reports in real-time.

It is unique in providing the insight and analysis to support data-driven decision making.

Automated management and reminders

SurveyOptic project manages every survey for you, leading to a reliable, repeatable survey process, and ensuring that you always have consistently high completion rates.

Privacy by Design

SurveyOptic was designed with data protection and privacy in mind, from the start. It is ready for GDPR and will help you to get compliant and stay compliant, reducing the time and resources needed, while reducing risks.

Smoothly create and repeat large numbers of surveys

Insight and data gathering has never been so fast and straightforward! From one response a month, to a million responses an hour.

Think like your customers, think like your employees

Take the guesswork out of insight

Managed design

No struggling with question design or administration – our expertise and experience is on tap to ensure you get the best insights from your surveys.

Delegated survey creation

Non-technical users can easily create surveys from templates, or add pre-filled fields. Manage multiple levels of delegation, making it easy to roll out surveys, even in complex global organisations.

Analytics, exploration and analysis of results

Powerful customisable reporting, with benchmarking, scoring and diagnostics. You don’t have to wait to export your data, or risk it leaving the system, just to do your analysis.

Language and translation support

Accessible to your customers and staff worldwide, with full translation and localisation support.

Fully Branded

Trust and a consistency journey for your users, with a branded or white-labelled survey experience. 100% on brand: your logo, your font, your palette. No theme restrictions, and definitely no 3rd party advertising.

Real-time feedback

View results and reports updating automatically in real-time.

Pulse surveys and Panels

Automate repeated surveys, reducing the administrative burden. SurveyOptic manages the survey cycle for you, reminding users to complete responses, tracking completions and reporting on the results.

Embedded Polls for emails and apps

Easily include polls and questions in your email newsletters, web and mobile apps.

Find out more