The enterprise-grade survey and assessment platform for organisations that need to understand their staff, customers and suppliers.
Skills & Training Needs Analysis
Automated assessments and record keeping, segment analysis and before/after comparison.
Assessments, Diagnostics & Testing
Automated assessments, with the SurveyOptic rules-based or machine-learning scoring engine and automated reports, diagnostics and record keeping.
360 Degree Feedback
A 360 solution that is tailored to your specific needs and automatically takes care of managing the roll-out and reporting, with a central dashboard to show progress and results.
Measure the effectiveness of your delivery, improve customer retention and measure the benefits of your product or service. From NPS to full research and assessment.
Generate fully qualified leads and gather market insight, while improving your brands reputation and visibility.
Understand customer needs and perceptions, feature and purchasing preferences, and improve your product/market fit.
Compliance & Risk Assessments
Automated risk assessment and organisational risk register, for PIA, DPIA and other key assessments, complete with approvals management and automated review cycle.
SurveyOptic is an intuitive and easy to use platform for delivering questionnaires, assessments and polls for organisations involved in research, consultations, feedback and impact assessments.
It offers automated, proactive follow-up, to ensure high completion rates, and generates customisable, branded reports in real-time.
It is unique in providing the insight and analysis to support data-driven decision making.
Automated management and reminders
SurveyOptic project manages every survey for you, leading to a reliable, repeatable survey process, and ensuring that you always have consistently high completion rates.
Privacy by Design
SurveyOptic was designed with data protection and privacy in mind, from the start. It is ready for GDPR and will help you to get compliant and stay compliant, reducing the time and resources needed, while reducing risks.
Smoothly create and repeat large numbers of surveys
Insight and data gathering has never been so fast and straightforward! From one response a month, to a million responses an hour.
Think like your customers, think like your employees
Take the guesswork out of insight
No struggling with question design or administration – our expertise and experience is on tap to ensure you get the best insights from your surveys.
Delegated survey creation
Non-technical users can easily create surveys from templates, or add pre-filled fields. Manage multiple levels of delegation, making it easy to roll out surveys, even in complex global organisations.
Analytics, exploration and analysis of results
Powerful customisable reporting, with benchmarking, scoring and diagnostics. You don’t have to wait to export your data, or risk it leaving the system, just to do your analysis.
Language and translation support
Accessible to your customers and staff worldwide, with full translation and localisation support.
Trust and a consistency journey for your users, with a branded or white-labelled survey experience. 100% on brand: your logo, your font, your palette. No theme restrictions, and definitely no 3rd party advertising.
View results and reports updating automatically in real-time.
Pulse surveys and Panels
Automate repeated surveys, reducing the administrative burden. SurveyOptic manages the survey cycle for you, reminding users to complete responses, tracking completions and reporting on the results.
Embedded Polls for emails and apps
Easily include polls and questions in your email newsletters, web and mobile apps.