Discover SurveyOptic, the ad-free, tracker-free, no-code insights platform that helps people work together.

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Create and manage surveys, forms and consultations with speed, flexibility, and security.

Experience the power of auto-scaling capacity and your own dedicated infrastructure that ensures lightning-fast performance with the highest levels of privacy. Tailor with advanced features and personalisation to deliver real-time results, all while maintaining your brand’s identity.

SocialOptic Key Features:

Blazingly fast

  • Get work done quickly and engage users, with auto-scaling capacity.
  • Ensure the highest completion rates, with low drop-off and highly satisfied users.
  • Get results and analyse them in real-time, no slow loading pages or ‘freezes’.

Incredibly secure

  • Security PEN Tested and CyberEssentials Plus externally audited assessment.
  • Privacy by design and security by design.
  • 2FA and security auditing built in as standard.
  • Encryption at rest and during transport.

Powerfully flexible

  • Templates, substitutions and logic for building highly personalised experiences.
  • Advanced features to implement even the most sophisticated forms and surveys.
  • Exact matching of brand, without the need for technical skills or programming.
  • Advanced logic, assessment and substitutions engine.

Private and confidential

  • Built using 'Privacy by design' principles and designed for GDPR compliance.
  • Full compliance with UK GDPR, PECR, Cookies and other national data regulations.
  • PETs (privacy enhancing technologies) built in to protect user privacy and confidentiality.
  • Automatic redaction and anonymisation to ensure anonymity.

Highly accessible and available

  • Accessible, inclusive user interface that supports assistive technologies.
  • Mobile-first, responsive design that seamlessly supports a wide range of devices.
  • Support for multiple languages and translations.
  • Support for accessible content and mark up, including easy-read and text to guide users.
  • Minimal bandwidth required, accessible even over mobile or satellite.
  • Multiple data centres and highly available servers

Environmentally and socially responsible

  • Auto-scale architecture with zero standby to minimise carbon emissions.
  • Powered 100% by renewable energy sources and responsibly designed.
  • Powershift to move energy consumption to times that minimise grid load.
  • Living wage employer, Modern Slavery Act and a Good Business Charter signatory.
  • Social Value focus to create positive impact in and beyond our ecosystem.

Manage the full Survey Lifecycle:

The survey lifecycle

At SocialOptic we see surveys as a 9-step journey. It is a repeatable, structured process that leads to meaningful insights.

From planning, to design and testing, through to reporting, actions, and review, every step of the survey lifecycle is a key element to success.

  1. Flexibility, expertise and collaborative approach

    "I have valued the attention that SocialOptic have paid to us as a client and to our needs. Their flexibility, expertise and collaborative approach have contributed greatly to the success of our survey programme."
    Organisational Development Manager, Government regulator

  2. Genuine care and attention

    "I appreciate that you seem to genuinely care about our business and take proper time and give proper attention to meet our needs."
    CEO, Global training and consulting company

  3. An excellent standard

    "SocialOptic produce work to an excellent standard and will do everything within their grasp to meet deadlines required no matter how exacting."
    Service Delivery Manager, Government health agency

  4. Solid insights and clear recommendations

    "The richness of the insight provided, coupled with deep expertise at the analysis and diagnostic stages, make for a very impressive report. It’s filled to the brim with solid insights and clear recommendations to effect positive cultural change in the organisation."
    Employee & Change Communications Director, multinational facilities management company

  5. Actionable insights

    "Being able to use SurveyOptic to carefully monitor and track progress data has allowed us to swiftly and effectively identify key areas for improvement. The reporting functions and capabilities are incredibly informative and useful."
    Deputy Head, Education

  6. Guidance and challenge

    "I really appreciated the knowledge and experience of SocialOptic – they were able to guide us on the questions to ensure they were clearly worded in the best way to gain the information we wanted. They also challenged us appropriately when necessary."
    Head of Employee Relations, independent healthcare provider

  7. The extra mile

    "The extra mile was met every time we asked for it and nothing was too much of an effort… If I got the chance to work with them again in Government I’d jump at the chance."
    Head of Business Transformation, Criminal Injuries Compensation Authority

  8. The best result

    "I enjoy working with the whole team and your attention to detail, knowledge, and expertise always come through no matter if an email, phone call or virtual meeting. This is a company who above all, will do what it takes to get the best result across the line because they genuinely prioritise that. "
    Training Operations Manager, global training and consulting company

  9. Surpassing expectations

    "I think it's fair to say that my colleagues and I are blown away by your offering in this space."
    Head of Digital Experience, DHSC
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Find out more:

SocialOptic has a proven track record working with leadership teams, government departments, regulators and boards to deliver strategic insights with world-class service. SocialOptic has domain expertise and experience in putting insights into practice, to create meaningful impact.

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