Professional Services from SocialOptic

Designing, building, operating, analysing and reporting on surveys can be a complex and demanding process. The SocialOptic team have over a decade of experience in managing complex, mission-critical surveys from team diagnostics to national level consultations. From fully managed solutions to on-demand expertise at specific points in the project life cycle, we operate as members of your extended team to accelerate your projects and apply our experience to reduce your risks.

Work with us

SocialOptic has a proven track record working with leadership teams, government departments, regulators and boards to deliver strategic insights with world-class service. Unlike research agencies, we have domain-specific experience and expertise in putting insights into practice to create meaningful impact.

Schedule a consultation or request a demonstration.

Presenting insights

Flexible ways to work

  • Fully managed solutions
    SocialOptic takes care of the whole process for you, based on your project requirements, budget and timescale, delivering surveys-as-a-service.
  • Self-service platform
    Use the SurveyOptic platform to manage the fully survey life-cycle with a wide range of on-demand training resources and the exceptional support team.
  • On-demand
    Mix and match as you need. Leverage your in-house skills and expertise and augment them with the SocialOptic team when you need additional capacity or expertise.

Working with SocialOptic

  • Experienced guidance
    UK-based team with 15 years of experience across a wide range of industries.
  • Custom-crafted strategies
    Collaborative approach leads to a tailored outcome that suits your organisation.
  • Lifecycle support
    Comprehensive backing at every stage, from design to delivery.
  • Informed decisions
    Make data-driven choices with real-time management information and constructive challenge.
  • Real-time reporting
    Gain immediate access to data and summary reports.
  • Rapid insight reporting
    Actionable insights that you can apply.
  • Expert team
    A multi-disciplinary team with sector-specific expertise and experience.
  • Continual improvement
    Closed-loop OODA & PDCA quality assurance processes for high quality outcomes.
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Expertise and experience

  • Employee insights - engagement and employer brand.
  • Customer experience, customer satisfaction and feedback.
  • Supplier engagement – registration and compliance reporting.
  • Event and training evaluation and feedback.
  • Diagnostics - culture diagnostics, closed cultures, compliance and assessments.
  • Patient surveys - PROMS, PREMS, HRQoL and condition-Specific Outcome Measures.
  • Public consultations – evidence-based policy support and citizen engagement.
  • Digital Service Design – registration, data collection and validation.
  • Market surveillance – data collection, reporting and analysis.

Work with us

SocialOptic has a proven track record working with leadership teams, government departments, regulators and boards to deliver strategic insights with world-class service. Unlike research agencies, we have domain-specific experience and expertise in putting insights into practice to create meaningful impact.

Schedule a consultation or request a demonstration.

Presenting insights